Service and Support

The JINPAT After-Sales Policy contains the following:

Scope of services

JINPAT warrants that under normal use, the JINPAT product you purchase will be free from defects in materials and workmanship during the warranty period. The warranty period of this product starts from the day you receive the goods.

How to get after-sales service

During the warranty period, if the product does not achieve the guaranteed function, please contact JINPAT for the corresponding after-sales service.

JINPAT solutions

After contacting JINPAT, please provide a detailed explanation of the issues with the product. JINPAT will offer remote assistance to diagnose and resolve your issue. If your issue cannot be resolved through phone calls or application software updates, you need to send the product back to JINPAT for further testing. JINPAT will arrange services based on the type of warranty service enjoyed by the product.

Your Other Rights

This warranty statement gives you additional, specific rights. You may also have other legal rights, depending on the applicable laws of your country or jurisdiction. Nothing in this warranty statement affects statutory rights that cannot be excluded or limited by contract.

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JINPT Product manual

JINPAT Electronics entered into slip ring field in 1996. It is a national high-tech enterprise specializing in the research and development, manufacturing, and sales of slip rings. JINPAT has a senior R&D team that consists of numerous engineers who have ever worked in multinational companies or famous institutes, which are committed to the development and manufacturing of high-quality slip rings that improve system performance and prevent damage to the wires as they rotate. JINPAT slip rings have been widely used in the navy, army, air force and police force. Our products are also used in the security, industrial automation, power, instrumentation, aviation, transportation, construction, wind power, robotics, medical and other cutting-edge fields.

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JINPAT Slip Ring -Application Manual

JINPAT Electronics has passed the ISO9001 quality management system certification, the ISO14001 environmental management system certification, the UL, FCC, CE, RoHS, REACH, BV classification society’s certification, the explosion-proof certification, and it has obtained 55 national patents. Keeping improving and innovating, JINPAT slip rings are not only reliable in performance, long in lifespan, free in maintenance, but also with the features of high protection grade, anti-explosion, anti-quake, anti-impact, high and low temperature resistance, high pressure resistance, low electrical noise and low loss of signal transmission.